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For more than 25 years, Napersoft has been a leading provider of Customer Communications Management (CCM) solutions. Napersoft CCM solutions give you the power to quickly and easily compose, format and distribute personalized, customer documents through process-oriented workflows and open integration to your data and other business applications.
Napersoft CCM Document Platform
Napersoft CCM Document Platform 7 is our latest distributed platform solution. It was developed for today’s wired world and offers browser-based computing with many new and advanced features.
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The Napersoft CCM Document Platform automates the creation and distribution of all types of customer documents such as letters, correspondence, policies, agreements, statements, explanation of benefits (EOBs) and other forms of personalized documentation.
The process begins with template design. A business user can quickly and easily create document templates with Napersoft CCM Author, an application built on Microsoft® Word technology. The use of pre-approved document templates and content facilitates brand consistency, reduces errors and improves standardization, simplifying the document creation process.
Napersoft CCM provides an open integration to your data and other business applications such as existing CRM, ERP, ECM and legacy systems. The Napersoft composition engine applies business rules and merges customer data, paragraphs and images into the final documents according to the template design.
Napersoft CCM distributes the final documents based on each customer's individual preference - print, e-mail, fax, the Web, straight-through processing with eSignature and/or other formats.
Napersoft zCCM Document Platform
Napersoft zCCM Document Platform 5.2 is our Customer Communications Management (CCM) solution for z/OS computers. Napersoft zCCM is a time-tested solution that provides a stable and secure platform for critical, high-transaction volume, high-availability applications. For companies needing a mainframe-based solution, Napersoft zCCM is the solution of choice. Contact Us to learn more.