Overview
Napersoft Bridge automates the on demand customer communications management work processes for creating, distributing and archiving customer communications for the enterprise. It helps increase user productivity, eliminate costly steps and errors and provide faster, more personalized customer service through its powerful on demand customer communications management capabilities.
Napersoft Bridge integrates your business applications running on your IBM® z/OS or plug-compatible zSeries mainframe computer with the Napersoft zCCM family of on demand customer communications management products. It provides the capability to link or call a series of on demand customer communications management tasks from your business applications simply by depressing a PF "hot" key.
User training is simplified because work processes can be automated and reduced to a few keystrokes.
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- Creates personalized customer communications from within your business applications
- Automates an entire work process with only a few keystrokes
- Eliminates embarrassing and costly errors
- Provides immediate and personalized customer communications
- Up to 9,999 CICS application interfaces
- 16 steps per workflow with the ability to chain workflows
- Table definitions of interfaces
- Tables for startup, default and return data
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Overview
Features & Functionality
