Napersoft CCM Enterprise Framework

Napersoft Framework 6 is for advanced deployments in organizations whose users want to either build their own CCM-based composite applications or extend the capabilities of our Enterprise Edition. Framework edition provides a powerful toolbox of Service Oriented Architecture (SOA) assets that enable developers to build applications to automate and customize the document output management process to meet their organization's particular needs.

For example, using Napersoft CCM Framework, you can create a self-service Web portal with login by secure userid and password for customers to view all correspondence related to them in real-time. Your customers will be impressed by the speed and convenience of which correspondence with you is available to them, and the reduced number of inquiries to your call center will allow your customer service staff to focus on other priorities.

Napersoft Framework 6 is a comprehensive set of building blocks that provide the tools you need to further customize your business communications including templates, document distribution, document output, etc. You can call Framework's building blocks from other business applications as well, such as your CRM to log activity data within your CRM or business intelligence (BI) system or that of a BI software as a service (SAS) provider, to retrieve and integrate transactional metadata. With Napersoft Framework 6, real-time access to your critical business data is at your fingertips!

The following are sample Web Services and Java API Interfaces that Napersoft Framework provides:

Distribute document from Work In Progress: Inbox

Distribute document from Work In Progress: Quality Control

List documents from Work In Progress: Inbox at the group level

List documents from Work In Progress: Inbox at the account level

List documents from Work In Progress: Quality Control at the group level

List documents from Work In Progress: Quality Control at the account level

List documents from Work In Progress: Quality Review at the group level

List documents from Work In Progress: Quality Review at the account level

Locate document object in Archive

Locate document object in Work In Progress: Inbox

Locate document object in Work In Progress: Quality Control

Locate document object in Work In Progress: Quality Review

Synchronous distribution for Archive

Customize or add Distribution Class and Device Monitors to distribute your output practically anywhere
And more…